prepmateofficial@gmail.com
We want you to love your Chicken Shredder. If you’re not satisfied, here’s how we handle returns:
You may request a return within 30 days of receiving your item.
Item must be unused and in original packaging
Proof of purchase required
Once your return is received and inspected, we’ll notify you.
If approved, a refund will be issued to your original payment method within 5–10 business days.
Customers are responsible for return shipping costs unless the item was defective or incorrect.
Contact us within 7 days of delivery with photos of the issue. We’ll offer a replacement or full refund.